Development and Regeneration Services
Privacy Statement for the Glasgow City Centre Strategy Website: 
https://www.glasgowcitycentrestrategy.com/

Who we are
Glasgow City Council is a local authority established under the Local Government etc. (Scotland) Act 1994. Its head office is located at City Chambers, George Square, Glasgow G2 1DU, United Kingdom, and you can contact our Data Protection Officer by post at this address, by email at: [email protected], and by telephone on  0141 287 1055.

Why do we need your personal information and what do we do with it?
You are giving us your personal information to allow us to provide you with notification of updates to the Glasgow City Centre Strategy website.  We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.

Legal basis for using your information
We provide these services to you as part of our statutory function as your local authority. You can find more details of our role on our website. Processing your personal information is for the performance of a task carried out in the public interest by the council – ie to provide you with notification of updates to the Glasgow City Centre Strategy website.

Who do we share your information with?
We are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes.

We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this.  We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.

Your information is also analysed internally to help us improve our services.  This data sharing is in accordance with our Information Use and Privacy Policy and covered in our full privacy statement on our website. It also forms part of our requirements in line with our Records Management Plan approved in terms of the Public Records (Scotland) Act 2011.

How long do we keep your information for?
We only keep your personal information for the minimum period amount of time necessary.  Sometimes this time period is set out in the law, but in most cases it is based on the business need.  We maintain a records retention and disposal schedule which sets out how long we hold different types of information for.

You can view this on our website or you can request a hard copy from the contact address stated above.

Your rights under data protection law:

  • Access to your information: you have the right to request a copy of the personal information that we hold about you.
  • Correcting your information – we want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.
  • Deletion of your informationyou have the right to ask us to delete personal information about you where:
    • you think that we no longer need to hold the information for the purposes for which it was originally obtained
    • you have a genuine objection to our use of your personal information – see Objecting to how we may use your information below
    • our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information – You have the right at any time to tell us to stop using your personal information for direct marketing purposes.

Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.

This right might also apply if we no longer have a basis for using your personal information but you don’t want us to delete the data.  Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Please contact us as stated above if you wish to exercise any of these rights.

Complaints
We aim to directly resolve all complaints about how we handle personal information.  If your complaint is about how we have handled your personal information, you can contact the Council’s Data Protection Officer by email at [email protected] or by phone on 0141 287 1055.

However, you also have the right to lodge a complaint with the Information Commissioner’s Office, who can be contacted by post at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.  By phone on 0303 123 1113 (local rate) or 01625 545 745 or Visit their website for more information at https://ico.org.uk/concerns.

Please note if your complaint is not about a data protection matter or concerns the handling of personal information please contact us using the complaints procedures in place at https://www.glasgow.gov.uk/complaints.

Disclaimer
G
lasgow City Council makes no warranties, representations or undertakings about:

  • any of the content of this Web site (including, without limitation, the quality, accuracy, completeness or fitness for any particular purpose of such content); or
  • any content of any other Web site referred to or accessed by hypertext link through this Web site (“third party site”)

Copyright
The contents of these pages are copyright ©Glasgow City Council 2015-18.  You may download to a local hard disk and print extracts from this Web site for your personal use. You may also re-copy downloaded extracts to others provided you do not do so for profit. Reproduction of part or all of the contents in any form is prohibited unless for personal use.

None of the content of this Web site may be copied or otherwise incorporated into or stored in any other Web site, electronic retrieval system, publication or other work in any form (whether a hard copy, electronic or other).

For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.

Cookies
The site uses cookies associated with WordPress, (the Content Management System that powers the site), performance and analytics cookies from Google (Google Analytics) and by Hitslink (Net Applications). These cookies don’t collect information that identifies a visitor although IP addresses may be recorded. All information collected by these cookies is aggregated and therefore anonymous. Google Analytics  and Net Applications use cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google and Net Applications on servers in the United States.

Google and Net Applications will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and Net Applications may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Other cookies are associated with the functional requirements of social networks such as Facebook Like buttons or Twitter follow buttons.

More information
For more details on how we process your personal information visit www.glasgow.gov.uk/privacy

If you do not have access to the internet you can contact us via telephone to request hard copies of our documents.