Like many other metropolitan cities throughout the world, Glasgow and some of its most vulnerable citizens face challenging times. Throughout the city, a range of services is available for those most in need. Individuals can receive a variety of support including; chaplaincy, education advice, outreach support, Healthcare provision meals, clothes and washing facilities.

We all have a part to play to help those most in need, and we would encourage you to share this information across your networks. If you would like to receive hard copies of this booklet or posters [3MB PDF] please contact the City Centre Regeneration team. We can provide and deliver them free of charge.

Here are just some of the services provided throughout the city:

Out of Hours Homelessness Services: If you are homeless and need a service then between the hours of 4:45 pm and 11 pm

  • Single males/females should attend Glasgow City Mission, 20 Crimea Street, Glasgow, G2 8PW
  • Women and families with children should phone this number – 0800 838 502

City Centre Response Team: Contact numbers are 0141 276 7400 and 0141 287 2761.

The City Centre response Team is a uniformed service who are here to help you. They have distinctive black and yellow around their caps and can make emergency phone calls on your behalf.

RSVP: Contact number: 0800 027 7466 – Free of charge, available 7 days a week, 365 days a year from 8am-11pm. A street outreach service to help and support people sleeping rough (or at risk of) to access accommodation and any other services appropriate to their needs.

Hunter Street Health Services: Contact Details: 0141 553 2801. 55 Hunter Street, G4 0UP.

Hunter Street provides homeless people in Glasgow with a full range of healthcare services, including addiction support.

Homeless GP 9am – 5pm, Drop-in 2pm-4pm.
Homeless Addiction Team (Drop-In Service) 1:30pm – 4pm

Homeless Health Nursing Team (Drop-in Service) 9:30am – 12:30pm & 1:30pm – 4pm.

Turning Point Glasgow: Contact details: 0141 420 6969. 123 West Street, Tradeston, G5 8BA.

24-hour substance misuse service offering Needle Exchange, advice and assessment to our 12 unit bedded residential unit.

Glasgow City Mission: Contact Details: 0141 221 2630. 20 Crimea St, Glasgow G2 8PW.

Advice and support for homeless and vulnerable people, including food, clothes, showers, activities, IT and advocacy, also an International Café.

Open Monday – Friday 10 am – 10 pm.

Evening meals served 7.30pm

Open Saturday 4 pm – 8 pm for activities and food.

Lodging House Mission: Contact details: 0141 552 0285. 35 East Campbell Street Glasgow G1 5DT.

Provides, food, activities, chaplaincy, education and support.

Seven days a week – 8 am – 3 pm, 264 days per year (closed New Year’s Day).

For more information on this, please see link below.

Coming Soon – Street Change Glasgow.

The essence of Street Change Glasgow is to provide an alternative to assist members of the public in making an informed choice when considering making donations.

All money donated to Street Change Glasgow will be utilised to assist those participating in on-street begging, those most in need and what their requirements are to move on to a positive destination.

Soon you will be able to donate via contactless points within the city centre and online. Your efforts will help to provide training for a job, tickets to travel for interviews, for a deposit for a flat, to provide furnishing for a flat, assist with utility bills or economic emergencies which could lead to people feeling they have to participate in begging.

However, it is not just about money. Your time, skills and more are also needed. If your organisation could provide training opportunities or would like to become Street Change Ambassadors and help promote the initiative within your organisation, we would be pleased to talk to you.

Street Change Glasgow will be led by a multi-agency partnership approach, involving third sector, public sector and private sector. This wide scope approach gives the best opportunity to provide a wide variety of services for those who are most in need.

For reference:



CSF Magazine has published a video and article about Glasgow’s Mural Trail. Written by Josh Carmichael, the article makes the point that when we travel to another country, we make a point of doing all the so-called ‘touristy’ stuff. We do this because when we travel, it is nice to see the things in another country that have significance and we like to remember them.

We do this so frequently that it is easy to overlook the attractions in our own city. You may well know all of the obvious attractions in Glasgow like the Riverside Museum and the Kelvingrove Art Gallery and Museum. However, the one attraction that has been in front of you in recent times is one that is spread all across the city. That is, of course, the Glasgow Mural Trail.

You can read the whole article here but do watch the video below.



Glasgow Film Theatre provides an independent film programme for diverse audiences in Glasgow and Scotland, including specific audience development initiatives aimed at cultural diversity, disabled, D/deaf and hard of hearing audiences, and socially/economically disadvantaged audiences.

Glasgow Film Theatre is the first cinema in the UK to have been awarded the Autism Friendly Award and is a committed supporter of the Glasgow Autism Friendly City Centre Initiative.

Access Film Club is a popular and inclusive film event that happens at the Glasgow Film Theatre in partnership with The National Autistic Society Scotland. Running since November 2014 and supported by venue audit and autism aware staff and volunteers, Access Film Club is designed to engage with people aged 15+ who welcome a relaxed cinema environment. For people who have autism, Asperger Syndrome, learning disabilities and/or difficulties in processing information, a relaxed environment is the best way to enjoy a film. Every event is a social night out, featuring a post-film chat and offers autism interest information all hosted by an autistic volunteer. Every club always has a mixture of people and ages coming along. The club is not exclusive and it is important that everybody feels welcome to attend.

At the GFT, we celebrate diversity and we want to make sure that people who enjoy relaxed film screenings, can find that with us. GFT has and always will celebrate diversity and inclusion and if we get to do that in collaboration with others then all the better! Our autism-friendly programme; Take 2 Access for children and their families and Access Film Club are vital gateways for audiences and it pushes the envelope on what, in 2019, venues should be providing as standard and Glasgow Film is proud to champion this message.

Click this link to watch our video.

For news and updates sign up to our monthly autism-friendly e-newsletter

If you have any questions about Access Film Club or have any suggestions for special film events please contact Jodie Wilkinson, Public Engagement Coordinator on [email protected] or 0141 352 8608.

You can also find out more about our Autism Friendly City Centre here



For the health and safety of staff and visitors, Glasgow City Council have taken the decision to install fully automated external defibrillators within the city centre. This could be crucial in saving lives for those who suffer a sudden cardiac arrest. Without immediate action, the survival rate is strikingly low. In Scotland, only 1/20 people survive to leave hospital. With these defibrillators installed around the city centre, those who experience a sudden cardiac arrest can get immediate help and therefore have a greater chance of survival.

Where to find a defibrillator?
Defibrillators are installed at the following locations:

  • City Chambers (West building, at in Gate House) and on the second floor next to the Banqueting Hall entrance.
  • 40 John Street, main reception desk.
  • Exchange House, 231 George Street, main reception desk.
  • 220 High Street, main reception desk.

A defibrillator can be used to restart a person’s heart or correct the heart rhythm to save their life. Cardiac arrest can happen to anyone at any time. If you come across someone in cardiac arrest please do the following;

  • Dial 999
  • Start CPR (cardiopulmonary resuscitation)
  • Ask someone to bring a defibrillator if there is one close by.
  • Turn on the defibrillator and simply follow its instructions. Anyone can use a defibrillator. However, if you have any queries you can get in contact with first aid staff for the area or you can visit the websites below for further detail.

What is a cardiac arrest?
Cardiac arrest is caused by an electrical problem in the heart. The electrical problem causes the heart to stop pumping blood around the body and to the brain.



There are seven more days to go until the Broomielaw District Regeneration consultation period ends. You can respond using this link.

At the end of this post, you will see seven visualisations of the aspirations for Broomielaw. The visualisations were prepared by MVRDV and Austin-Smith Lord who led the consultant team. Within the proposal there are seven themes identified and along with the proposed actions to deliver them. There are essentially two main questions that we would like as much feedback as we can get, do you think these are the right priorities? and actions that over the next 10 years or so will deliver the significant change to Broomielaw and the whole of the City Centre.

The themes are the River Park, Urbanised M8, Great Streets and Spaces, Updated Mobility, Great Buildings, Vibrant Broomielaw and Transforming Broomielaw and the actions that are planned to deliver these. They can range from activating the riverside, whether the space under the M8 could be used in a way which makes it less of a barrier, how we design streets and spaces as wells as the look and feel of important gateways to the District such as Anderston Station.

Feedback will be fed into the proposals before they are finally approved and become a set of actions which need to be delivered – so please have your say.